Rozenbaum is a customer driven business that strives to optimize its product hundreds of clients around the world providing the widest range, size and qualities of stones. More than a dozen traders work virtually around the clock, providing service to customers in every time zone.
In a highly competitive business, clients are hard to acquire and even harder to keep. Our motto is total customer service, a goal we work hard to achieve every day.
Since 1981, Rozenbaum has doubled its sales every year. This success can be attributed to three underlying principles: First, the customer deserves superior products, superior selection and superior service. Second, the company offers more quality at more attractive prices because it does everything in-house. Third, our multi-lingual staff will speak to you in your own language, because your business is important to us. In today’s ever changing world, Rozenbaum has been fortunate to establish and maintain long-term relationships with a growing number of customers. In addition to retail chains, large department stores and individual jewelry shops, the company also works with major wholesalers.
In a business where speed is of the essence, we fill and ship most orders immediately. Most of our clients work by phone or fax and we have invested in a state-of-the-art communication system to make calling or faxing easy and efficient.